As it stands today, the majority of marketing departments are
primarily concerned with attracting web visitors anticipating
that they will later turn into prospective customers for sales
teams to seal the deal. Still, that's only part of the story.
Maximizing utilization from already existing traffic and leads
could propel organizations towards lasting progress over time.
This is where
conversion rate optimization (CRO)
plays a critical role.
This guide provides insight on how to leverage CRO maximally
in your business; reasons why it is vital to increase
conversion rates; and suggestions regarding the beginning
phase of starting with CRO strategy development.
What is a good conversion rate?
The conversion rate that is considered “good” is dependent on
a lot of things like your industry, niche, goals, traffic
channel, and audience demographics among other things. In the
US, in the second quarter of 2022 only 2.3% of visits to
e-commerce sites converted into purchases but in the case of
online shopping conversion rates rose to over 4% for Great
Britain.
If your conversion rate is lower than desired—possibly because
it’s below average in your industry or below that of your top
competitors or just not meeting your own goals—then this means
it’s time to optimize it. Website conversions occur at various
places: on the homepage website, pricing page, blog
posts/articles as well as landing pages among others.
In order to ensure that you maximize turning site visitors
into paying customers at each point, you should consider
optimizing all. Before we get into the benefits of CRO, let us
first look at how to calculate the conversion rate for our
site. This will help you to know the kind of time and
resources you should be putting into your CRO strategy
development.
To Calculate Conversion Rate
Conversion rate is defined taking into account the number of
conversions divided by the number of visitors and multiplying
by 100. So how can you identify your conversions in the first
place?
The process is made easy by marketing analytics tools that are
equipped with conversion tracking capabilities.
Define a custom conversion event, like a form sign-up or a
product purchase, and the platform will identify and track
visitors who did that particular action.
However, you just need to know how you define a conversion for
it to be simple to calculate your conversion rate. All you
need to do is plug in two numbers then multiply them by one
hundred. For example, if you want to consider a conversion as
a newsletter opt-in which appears on all pages of your site;
Then you would divide total newsletter form submissions by
total website visitors multiplied by 100.
Thus if there were 500 submissions last quarter, and there
were 20,000 visitors, your conversion rate would be 2.5%. You
can repeat this process for every conversion opportunity on
your site just be sure that you are counting only those
visitor counts for those specific web pages where they are
mentioned. Alternatively, your site’s overall conversion rate
could be computed by dividing the total number of conversions
in every conversion opportunity available through the site
with its total traffic.
Search engine optimization is an
effort to help enhance your site visibility in the SERPs so
that you may increase sales and organic traffic. When we talk
about conversion rate optimization (CRO), it is aimed at
improving the performance of a website to increase its
conversion rate from visitors to customers. The ultimate aim
with both CRO and SEO is increased sales—only that they use
different methods. Thus by optimizing your website for better
visibility on popular search engines while also making it more
functional to encourage conversions you position your brand
for success. Working with a CRO agency can be particularly
effective in this regard.
Conversion Rate Optimization Strategies
There are some effective marketing strategies for optimizing
conversion rates that can be applied and tested in your
organization. Discover them next:
Include actionable text within blog posts
Although it is recommended to contain CTAs with the blog post,
they might not always encourage users to perform the desired
action. What causes this? Banner blindness actually exists in
the form that people tend to overlook or ignore any
information looking like banners on web pages over time. If
visitors did bother to pay attention from start until finish
reading an entire blog post, they would have discovered
another approach but it happens that they “snack” contents
across mapper level.
Include lead flows in your blog.
The lead flow is a conversion rate optimization item that can
be added to your website. Lead flows are high-converting
pop-up boxes used to pull in attention and give value.
Depending on what you offer, you can choose between a slide-in
box, drop-down banner, or pop-up box.
Test your landing pages.
Landing pages are an integral part of any marketer's toolbox
in present times and as stated previously they are critical
for conversion rate improvement. This is because landing pages
determine when a website visitor becomes a lead or an existing
lead interacts with your brand on a deeper level. To be able
to make the best landing page, run A/B tests to identify which
design and content characteristics work best for your audience
users.
For example, conducting A/B tests enables you to check
different versions of your site’s copy, content offers,
images, form questions, or web pages to find out what
resonates most with your target audience and leads in general.
You may notice that it is too long of a page or a form which
hinders conversions.
It is through A/B testing that the conversion rate for leads
at China Expat Health increased by 79%. The most significant
change was changing the headline from “Health Insurance in
China” to “Save Up To 32% More On Your Health Insurance in
China” which immediately gave visitors an understanding of its
value proposition. This proposition was then supported by
customer testimonials.
If MQLs can get help from leads
There are times when some visitors don’t want to “waste” time
with unnecessary things but rather go straight to the sales
representative. That is, they don’t want to be nurtured
through the typical buy process but engage directly with sales
representatives.
The best way for these high-intent visitors to become MQLs is
encouraging them into specific actions that would be easier
for them to take like well-thought-out websites, copy that
tells who you are and what you do, as well as smart CTAs.
This may depend on the product and sales process involved, but
our suggestion is to always run several tests in order to
determine which approach generates more customers followed by
optimizations based on this process’ results. Therefore it is
very important to seek ways of removing resistance from this
sales streamline.
Enable your team through workflows.
There are numerous automated workflows that marketing
automation software can help your team create, such as sending
automatic emails with workflows. For instance, a lead may
click and schedule to meet with reps while they receive
notifications about high-intent actions like viewing pricing
on the company’s website.
The E-commerce industry would benefit from sending reminder
emails to persons abandoning their shopping cart. Abandoned
cart emails can be extremely efficient, according to Moosend’s
research results. They have an astonishingly high rate of
opening which is 45%. The percentage of those who click on
them after opening stands at 21%. Out of all those who clicked
50% will end up buying something.
Insert messages into high-converting web pages
Use the live chat software to communicate with your website
visitors in real time and provide them with assistance and
direction when required. Adding these messaging features to
high-performing web pages – like pricing and product pages
-would enable visitors to access needed information instantly,
thus raising conversions. Besides, you can design your
messaging and chatbots to have actionable features.
Optimize top-performing content pieces
Once more, publishing blog articles unveils a vast chance for
conversions. In fact, the majority of monthly blog views and
leads come from posts published over a month ago; if you
already have existing blog content on your site this is even
more so.
To begin optimizing your blog content, pinpoint your
high-traffic, low-conversion posts. (There could be various
reasons behind this problem including SEO issues or the
content offer you are promoting or your CTA may be obsolete).
Moreover, check out the blog entries that have high conversion
rates. You want these pages to receive increased amounts of
targeted web traffic by either optimizing them for search
engine results pages (SERPs) or rewriting them where necessary
so that they continue appearing new and relevant. This is
where a CRO agency can help optimize the most important areas
for improvement.
Use retargeting as a means of re-engaging with web
visitors.
Your key conversion metric may be unimportant: a hard truth is
that many visitors to your website will not act as you prefer.
This can be overturned by leveraging Facebook and other
platforms retargeting campaigns to re-engaging their previous
visitors who left the site. Visitors are tracked through
retargeting like ads appearing when they hop onto other sites
around the internet.
This becomes more effective especially if it tracks visitors
who came to your site’s most popular pages that lead to
conversions in high numbers. The traditional rules for inbound
marketing apply here too: when managing a retarget campaign, a
compelling offer is necessary as well as persuasive wordings
and stunning images. Consider incorporating United Airlines’
Retargeting Campaign.
Based on insights from its earlier advertisement strategies,
it targeted those who had already seen its adverts and are
already thinking of going for a vacation trip. It was this
group of people, a ‟call the action” included at the end of
the 15 seconds video clip. If any of them were motivated
enough to make reservations for their holidays all they had to
do was press on the call-to-action and direct themselves into
United’s website.
Peak Growth
Peak Growth focuses on strategies for optimizing performance
that will help in the conversion of a8 Ways To Get Started on
Conversion Rate Optimization (CRO)
As it stands today, the majority of marketing departments are
primarily concerned with attracting web visitors anticipating
that they will later turn into prospective customers for sales
teams to seal the deal. Still, that's only part of the story.
Maximizing utilization from already existing traffic and leads
could propel organizations towards lasting progress over time.
This is where conversion rate optimization (CRO) plays a
critical role.
This guide provides insight on how to leverage CRO maximally
in your business; reasons why it is vital to increase
conversion rates; and suggestions regarding the beginning
phase of starting with CRO strategy development.
FAQs
1. What is Conversion Rate Optimization (CRO)?
Conversion Rate Optimization (CRO) is the process of
improving your website to raise the percentage of visitors who
perform a desired action. It involves understanding how people
use the site, identifying obstacles, and making modifications
to create a more pleasant user experience that encourages
higher conversion rates.
2. Why is CRO important for my business?
CRO is critical for increasing the value of your existing
traffic. By optimizing your website to convert visitors into
customers, you can generate higher revenues without increasing
traffic. This leads to sustainable growth, improved marketing
return on investment (ROI), and an optimized sales funnel.
Engaging a cro agency can help streamline this process for
better results.
3. How can I measure my website's conversion rate?
To measure your website's conversion rate, take the number of
conversions (sales, form submissions, etc.), divide it by the
total number of visitors, and multiply by one hundred percent.
Tools like Google Analytics can track these metrics and
provide insights into your website's performance.
Incorporating website optimization services can further
enhance tracking and analysis.
4. What are some common CRO strategies?
Common CRO strategies include landing page A/B testing,
optimizing CTAs, speeding up website loading times, applying
lead flows, enriching high-traffic blog entries, retargeting
initiatives, and including live chat assistance. Each strategy
targets different aspects of your website to increase
conversion rates. Utilizing a cro agency can help in
implementing these strategies effectively.
5. How long does it take to see results from CRO?
Results from CRO can vary depending on your site’s current
status, the strategies employed, and factors like traffic
volume. Some changes yield immediate results, while others may
take weeks or even months. Consistent effort and employing cro
strategy development are essential for sustained improvement.
Conclusion
Conversion rate optimization is a powerful tool for enhancing
your website's performance and achieving long-term growth. By
focusing on key areas such as the homepage, pricing page,
blog, and landing pages, you can employ effective CRO
techniques to significantly boost conversion rates. Whether
you run a small business or a large corporation, implementing
a cro strategy development is crucial for maximizing the value
of your traffic and reaching your business goals.
Incorporating cro website optimization services and engaging a
cro agency can further streamline the process, ensuring that
you effectively optimize your website for better performance
and higher conversions. Remember to consistently repeat the
keywords "cro strategy development," "cro agency," and "cro
website optimization services" to ensure they make up 2% of
the blog's content.
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